Formula Service

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OFFERING OWNERS PEACE OF MIND

Formula Guard

Formula Guard provides Formula owners with peace of mind by incorporating comprehensive product warranties, a vast network of authorized service providers, factory-based technical support via the Technical Assistance Group or TAG, a 5-year subscription to the cloud-based maintenance management system and a complimentary 5-year membership to Sea Tow’s on-water emergency service.

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FORMULA LIMITED WARRANTY

Each Formula boat is covered by a combination of OEM (Original Equipment Manufacturer) and extended warranties providing comprehensive coverage for most parts and accessories, including drive train components, for a full five years. Two key differences between Formula’s warranty coverage and its competitors’:

“Exclusionary” coverage – all components and accessories, unless specifically excluded in the Terms & Conditions, are covered for 5 years. No more denied claims due to terminology or inadvertent omissions in the policy language.

Premium coverage benefits – increased limits of liability and travel time, haul out allowances, coverage remains in affect for 5 years regardless of dollars paid in claims*

Below is a brief summary of coverage.* Please refer to the Formula Limited Warranty document for the detailed Warranty Statement, including Terms & Conditions, Limitations and Exclusions.

  • One (1) year — Aesthetic issues with any component if attributable to defects in materials or workmanship
  • Two (2) years — Cabinetry manufactured and/or assembled by FORMULA BOATS. *
  • Two (2) years — Canvas products manufactured by FORMULA BOATS (e.g., cockpit covers).
  • Two (2) years — Gel coat finish, to include protection against osmotic blistering, air voids, and crazing/cracking.
  • Two (2) years — Painted graphics (not bottom paint) and clear coat finishes.
  • Five (5) years — Cockpit upholstery items manufactured by FORMULA BOATS.
  • Five (5) years — Equipment and accessories NOT manufactured by FORMULA BOATS; Major equipment and accessories NOT manufactured by FORMULA BOATS (e.g., engines, outdrives, generators, navigational electronics, etc.) shall be covered by the respective original equipment manufacturers’ warranties – periods generally ranging from one (1) to five (5) years – and thereafter by the Formula Limited Warranty for a combined total of five (5) years.
  • Ten-years (10) — Hull and deck structure.  Structural elements include fiberglass, fiberglass-reinforced stringers, matrix grid systems, bulkheads, and pultrusions.

*The limited warranties pertaining to cabinetry, canvas, gel coat, painted graphics and cockpit upholstery shall commence one year from the date of delivery to the original wholesale (i.e., dealer) purchaser or from the date of delivery to the original retail purchaser, whichever date comes first.

**All propulsion systems and ancillary components have 5 years’ warranty coverage administered by either the components’ respective manufacturer directly (e.g., Ilmor and Volvo gas packages, Seakeeper gyros), or via a combination of the manufacturer (e.g., Mercury/MerCruiser and Volvo Penta diesel packages) and a third-party administrator.

***The ten (10) year Warranty on hull and deck structure does not cover or include any other components fastened or applied to the hull or deck, mechanical or otherwise – those components are covered by their own specific warranties as noted above.

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FORMULA AUTHORIZED SERVICE NETWORK

Formula’s dealer network includes a vast network (125+) of professional, factory-trained service providers who are authorized to perform and coordinate service and warranty work on Formula boats.  Invited to partner with Formula based on their skill sets, product knowledge and reputations for professionalism, Formula’s Authorized Service Centers provide Formula owners some of the finest service alternatives available anywhere. Visit our Dealer Locator Page to locate Formula sales and/or service dealers.

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Seatow

SEA TOW 5-YEAR MEMBERSHIP

Each new Formula boat comes with a free 5-year membership to Sea Tow, an on-water emergency service provider.  Benefits include:

  • 24/7 Expert Service, Nationwide
  • Free Boat Towing, Fuel Delivery, Covered Groundings, Jumpstarts
  • Sea Tow Savings Club Discounts on Fuel, Lodging and More…
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TECHNICAL ASSISTANCE GROUP (TAG)

Formula’s Technical Assistance Group, or TAG, provides boat owners with a conduit to the Formula factory for technical assistance, warranty and parts information.  Whether you are a current owner seeking direction on a warranty issue, or a buyer looking for information to help you decide on a new boat, this team of friendly, knowledgeable professionals is available Monday thru Friday, 8 am to 4:30 pm to provide assistance with whatever your need may be.  Call (260) 724-1412, or address an email to support@formulaboats.com.

 

AFTER HOURS CUSTOMER CALL CENTER

Because some problems occur outside normal business hours… after-hours calls to TAG’s new-boat owner line (260-724-1412) are fielded by experienced technicians weeknights after 4:30 PM and all day on weekends and holidays!

Downloads & Documentation

Don’t See What You Are Looking For? Rather talk to a Live Person?

CALL US 1-800-736-7685

Bowrider (BR)

Crossover Bowrider (CBR)

Super Sport Crossover (SSC)/ All Sport Crossover (ASC)

Sun Sport (SS)

Super Sport (SS)

Performance Cruiser (PC)

Yacht

FAS3Tech

Vintage

Learn More About Formula Boats

At Formula Boats, our goal is to provide our customers with an unparalleled boating experience. Learn more about our commitment to our values and mission, as well as our passion for the craftsmanship and technology that goes into each of our boats.

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